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Survey – Home Users
Benjamin Gijon
2019-08-06T05:26:52+00:00
Home Users Survey
6%
1. How well do you think you understand the concept of the Soggy Doggy app?
I still have no idea what this app does
I think I get the idea, but it needs some work
I think it’s like every other Tradie app out there
I love this concept, where has it been all my life?
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Home Users Survey
12%
2. Are the graphics & design pleasing to look at, or work with?
(Rate the design based on design preference 1-10)
Not Really
Loved them!
1
2
3
4
5
6
7
8
9
10
1000
Characters:
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Home Users Survey
18%
3. Which features of the web app are the most useful for you and why?
(Multiple selections allowed)
Book simply through the app
Ability to include a detailed description of the job to be completed
Ability to include pictures of the job
Schedule tradie on my schedule (not theirs)
Reasonable and transparent pricing
Track my tradie in real time when he’s on the way
Love this feature!
Couldn’t care less about this feature
Don’t want this feature
Ability to have multiple addresses saved in case I need to book something for a family member or even at work.
Ratings & Reviews
None of the above
Other:
500
Characters:
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Home Users Survey
24%
4. What did you like most about the Soggy Doggy App?
1000
Characters:
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Home Users Survey
31%
5. What did you like least about the Soggy Doggy App?
1000
Characters:
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Home Users Survey
37%
6. In the last 12 months, have you used any of these services?
(Multiple selections allowed)
Plumbing
Once in the last year
More than twice this year
At least once per month
Electricians
Once in the last year
More than twice this year
At least once per month
Handyman
Once in the last year
More than twice this year
At least once per month
House Cleaning
Once in the last year
More than twice this year
At least once per month
Gardening
Once in the last year
More than twice this year
At least once per month
Carpet Steaming
Once in the last year
More than twice this year
At least once per month
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Home Users Survey
44%
7. Are there any other services you would like us to add?
1000
Characters:
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Home Users Survey
50%
8. Based on the concept of the Soggy Doggy app, would you recommend this app to your friends and family?
1000
Characters
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Home Users Survey
56%
9. What problem does the Soggy Doggy app essentially solve for you?
1000
Characters:
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Home Users Survey
62%
10. Do you think it’s reasonable to pre-authorize your credit card within 24 hrs of job start based on the tradie’s estimation of the job duration? (We will only charge your credit card for the actual job duration, after the job has been completed)
Yes, I think that’s fair. The tradie should have the peace of mind to know he’s going to get paid if he does a great job.
Wait, what?
500
Characters:
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Home Users Survey
68%
11. We believe in providing you with up-front, competitive and transparent pricing. This means we’ll charge you a fair hourly rate, plus any materials or extras you ask us to do.
Do you think this is an important part of the Soggy Doggy app’s appeal over other “quote based” tradie apps?
Yes, I think it’s fair to pay (only) for what you use
No, I prefer to get multiple quotes from tradies
Other
500
Characters:
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Home Users Survey
74%
12. Would you consider subscription services for regularly used services?
Gardening, say once per fortnight?
Yes, that sounds like a great idea
More than twice this year
No, I prefer to book services as needed
House Cleaners (weekly, fortnightly, etc)
Yes, that sounds like a great idea
More than twice this year
No, I prefer to book services as needed
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Home Users Survey
80%
13. What are the alternatives that you would be considering along with the Soggy Doggy app?
I have heard of at least one of these companies
250
Characters:
I have used at least one of these companies in the last 12-months
250
Characters:
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Home Users Survey
87%
14. Please tell us about yourself
Gender
Male
Female
Please tell us your age group
18-25
26-30
31-40
41-50
51+
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Home Users Survey
93%
15. Contact Details (we will never share this information with anyone, we promise)
Please provide your contact details (we like our privacy too, so we promise we won’t share this information with anyone!)
Feel free to contact me as you get closer to the product launch, I’d love to help again!
I love this concept. I’d love to sign-up as soon as the Soggy Doggy App goes live!
I was happy to help, but please don’t contact me again
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Home Users Survey
100%
16. Lastly, how did you first hear about the Soggy Doggy app?
Word of mouth
Airtasker, Gumtree, etc
Facebook
Instagram
Twitter
Other
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